Who should be contacted regarding bedbugs? - briefly
Contact your landlord or property manager first; if they cannot resolve the issue, call a licensed pest‑control company or your local health department for assistance.
Who should be contacted regarding bedbugs? - in detail
When a bed‑bug infestation is suspected, the first point of contact should be the property owner or manager. Prompt notification allows the landlord to arrange professional treatment, fulfill legal obligations, and prevent further spread.
If the residence is a rental, the tenant must inform the landlord in writing, retain a copy of the notice, and request a timeline for remediation. In multi‑unit buildings, the management office can coordinate an integrated pest‑management plan that addresses adjoining units.
For homeowners, a licensed exterminator should be engaged directly. Choose a company certified by the state’s pest‑control board, verify that they employ heat‑treatment or integrated methods, and request a written service agreement outlining guarantees and follow‑up inspections.
Public housing authorities and government‑run accommodations require notification of the housing agency’s maintenance department. Many municipalities provide a health‑department hotline for reporting infestations; the department can inspect the premises, enforce housing codes, and, if necessary, issue remediation orders.
In hospitality settings, guests must alert the front desk or hotel manager. Reputable establishments will involve an on‑site pest‑control contractor and may offer relocation or compensation.
Educational institutions should be contacted through the facilities‑management office or campus security. These offices coordinate with professional pest services and ensure compliance with health‑safety regulations.
If insurance coverage is in place, the policyholder should file a claim with the insurer after the infestation is documented. Provide the adjuster with photographs, inspection reports, and receipts for any professional treatments.
Key contacts for a bed‑bug problem
- Property owner or rental manager
- Licensed pest‑control provider (state‑certified)
- Local health‑department or housing authority
- Insurance company (claims department)
- Hotel front desk or management (for transient lodging)
- Campus facilities office (for schools and universities)
Document all communications, retain receipts, and follow up on scheduled treatments to ensure the issue is fully resolved.