Bought a sofa with bed bugs, what should be done? - briefly
«Contact the retailer or manufacturer for a refund or replacement and arrange professional pest‑control treatment for the sofa». Isolate the item, seal it in a plastic bag, and launder any removable covers to prevent further infestation.
Bought a sofa with bed bugs, what should be done? - in detail
When a newly acquired couch is discovered to host bed‑bug infestation, immediate containment and documentation are essential.
First, isolate the piece of furniture. Move it to a room that can be sealed off, close doors, and cover vents to limit insect migration. Place plastic sheeting or a heavy‑duty tarp underneath and around the sofa to catch any falling insects.
Second, conduct a thorough inspection. Use a flashlight and a fine‑toothed comb to examine seams, cushions, and frame joints. Record evidence with photographs and note the locations of live insects, shed skins, and eggs.
Third, notify the seller promptly. Provide the documented proof and request either a full refund, a replacement free of infestation, or a professional‑grade treatment at the seller’s expense. Reference consumer‑rights legislation that obliges merchants to deliver goods free from pests.
Fourth, engage a licensed pest‑control operator. Schedule an integrated pest‑management (IPM) service that includes:
- Heat treatment of the sofa (temperature ≥ 50 °C for at least 90 minutes).
- Application of approved insecticides to hard‑to‑reach areas.
- Follow‑up inspections to confirm eradication.
Fifth, protect the rest of the residence. Wash all bedding, curtains, and nearby fabrics in hot water (≥ 60 °C) and dry on high heat. Vacuum floors and upholstered surfaces, then discard vacuum bags in sealed plastic.
Sixth, consider legal recourse if the seller refuses cooperation. File a complaint with local consumer‑protection agencies, and retain all correspondence, invoices, and inspection reports for potential small‑claims court action.
Finally, after confirmation of a cleared sofa, re‑introduce it gradually, monitoring for any resurgence of activity over several weeks. Continuous vigilance reduces the risk of a re‑infestation.