What should you do if bedbugs are found in a hotel? - briefly
Report the problem to the front desk immediately and demand a clean, inspected room or a full refund. Document the infestation with photographs and retain receipts for any related expenses.
What should you do if bedbugs are found in a hotel? - in detail
If you discover bedbugs in your hotel room, act immediately to limit the infestation and protect your health.
- Alert the front desk or manager at once. Request a clean, inspected room on a different floor; ensure the new space is free of visible insects and stains.
- Insist on a thorough inspection of the replacement room by housekeeping or a pest‑control professional before unpacking.
- Document the problem. Take clear photos of insects, bites, and any evidence on bedding, furniture, or walls. Keep a copy of the written complaint and any correspondence with hotel staff.
- Request written confirmation of the incident and the steps the hotel will take, such as professional extermination or deep cleaning.
- If the hotel cannot provide a satisfactory alternative, consider checking out immediately. Obtain a receipt for any prepaid reservation and ask for a full refund or credit.
- Preserve your luggage. Keep suitcases closed, place clothing in sealed plastic bags, and wipe surfaces with a disinfectant wipe before transport.
- Examine personal belongings for signs of insects before leaving the premises. Wash all washable items in hot water (≥ 60 °C) and dry on high heat; dry‑clean non‑washable items.
- Monitor for bites or allergic reactions after departure. If symptoms develop, seek medical advice and inform the healthcare provider of the exposure.
- Report the incident to the hotel chain’s corporate office or loyalty program, providing your documentation. Request confirmation that the property will undergo professional pest control.
- File a complaint with local consumer‑protection agencies or tourism boards if the hotel fails to resolve the issue adequately. Include all evidence and a timeline of interactions.
- For future travel, research reviews for signs of bedbug reports, request a room on a higher floor, and inspect the mattress seams, headboard, and furniture upon arrival.
By following these actions, you minimize personal risk, hold the accommodation accountable, and reduce the likelihood of spreading the insects to other locations.