Who called the sanitary‑epidemiological service for bed bugs? - briefly
The tenant reported the bed‑bug problem and contacted the sanitary‑epidemiological service.
Who called the sanitary‑epidemiological service for bed bugs? - in detail
The call to the sanitary‑epidemiological service was placed by the resident of the affected apartment. The tenant reported a confirmed presence of Cimex lectularius after visual inspection and bite reports. The notification followed the standard procedure prescribed by local health regulations, which requires the occupant to inform authorities when a vector capable of transmitting disease is identified in a dwelling.
The resident provided the following information during the call:
- Exact address of the premises, including building number and entrance.
- Description of the infestation: number of live insects observed, locations where they were found (mattresses, bed frames, furniture).
- Date of first observation and any subsequent increase in activity.
- Evidence collected, such as photographs or captured specimens, offered to be sent to the service for verification.
- Request for an official inspection and guidance on remediation measures.
The sanitary‑epidemiological service recorded the complaint, assigned a case number, and scheduled an on‑site inspection within 48 hours. The service’s response protocol includes:
- Visual examination of the reported area by a certified epidemiologist.
- Collection of specimens for laboratory confirmation.
- Issuance of a formal notice to the property owner, outlining required disinfestation actions and deadlines.
- Monitoring of compliance through follow‑up visits.
In some jurisdictions, the landlord or property management may also be obligated to report infestations directly to health authorities. However, in this instance the initial contact originated from the occupant who first detected the problem and sought official intervention.